About three months ago, I wrote an enraged article about my Shure SE210 headphones breaking in a way that left a foam tip stuck in my ear. Shure followed up, and their Director of Global Compliance and Safety, Kevin Marrs, told me that they conduct tests to ensure that this type of break does not [...]
Tag Archives: Shure
Shure’s Response to Broken Headphone
About a week ago I blogged about how my Shure SE210 headphones broke during use, causing the foam tip to become lodged in my ear. I wrote that piece while sending in a complaint to Shure’s customer service department. The initial response from them was a quite generic message about how to send in headphones [...]
Broken Shure Headphone Becomes Lodged in Ear
In March of 2009 I purchased a pair of Shure SE210 headphones. They replaced my Bose In-Ear Headphones, and in my opinion the sound isolating properties and overall audio quality were quite superior with the Shure headphones. However, recently problems began to arise. The rubber housing of the earpieces wore off of both [...]
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