Tag Archives: Customer Service
Shure’s Response to Broken Headphone

Shure’s Response to Broken Headphone

About a week ago I blogged about how my Shure SE210 headphones broke during use, causing the foam tip to become lodged in my ear. I wrote that piece while sending in a complaint to Shure’s customer service department. The initial response from them was a quite generic message about how to send in headphones [...]

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Rubber

Broken Shure Headphone Becomes Lodged in Ear

In March of 2009 I purchased a pair of Shure SE210 headphones. They replaced my Bose In-Ear Headphones, and in my opinion the sound isolating properties and overall audio quality were quite superior with the Shure headphones. However, recently problems began to arise. The rubber housing of the earpieces wore off of both [...]

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