Tag Archives: Consumer Product Safety Commisssion
Shure’s Response to Broken Headphone

Shure’s Response to Broken Headphone

About a week ago I blogged about how my Shure SE210 headphones broke during use, causing the foam tip to become lodged in my ear. I wrote that piece while sending in a complaint to Shure’s customer service department. The initial response from them was a quite generic message about how to send in headphones [...]

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